Ratings & Reviews

Overall Rating

4(38 reviews)86.8% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Whitley S. - |Recommended: YesIt’s great — Overall it’s a great place of living
response from property -Wow! Thank you for the 5 Stars! It's always encouraging to hear from residents who let us know how we're doing! We appreciate your feedback!
submitted by Charles W. - |Recommended: YesIt's ok — That it's okay and sometimes quiet
response from property -Hi, Charles. Thank you for leaving us a review. We strive to make Vineyard Hill Apartments an enjoyable place to call home. If you would like to suggest any ideas that would make living here better than okay, we would love to hear them. We want to make this an excellent place for you and yours. Please visit us in the Leasing office or contact us with your suggestions at vineyardhill@thewoodruffway.com. Thank you for choosing Vineyard Hill Apartments as your home!
submitted by Henry T. - |Recommended: NoVery unprofessional and shows favoritism — nothing....management is very nick - picking
response from property -Thank you for leaving us a review. I am sorry to hear about your bad experience. We're normally known for our exceptional ability to provide an enjoyable atmosphere for all of our residents, and we regret that we missed the mark. If you would like to discuss your concerns further, please come and visit us in the Leasing Office. We would love to have the chance to turn your bad experience into a positive one. We look forward to speaking with you and working on making Vineyard Hill Apartments a better home for you and your family. Sincerely, Cindy & Cynthia
submitted by Daniel P. - |Recommended: NoNot fixing problems — They are nice but dont fix problems
response from property -Hi, Daniel. Thank you for leaving us a review. We regret to hear you have issues that have not been addressed. Please email at vineyardhill@thewoodruffway.com or come see us in the office so that we can listen to your concerns and work on correcting them! Thank you for giving us a chance to rectify any issues you are having! - Leasing Team
submitted by Isaiah P. - |Recommended: NoNeed pressure washing and cleaner windows and security at the pool. — You can never use the pool even though we pay for it, we’re punished for the actions of others. Not enough police patrol to crack down on thuggish looking people hanging around the picnic table and pool. Otherwise it’s a nice community.
response from property -Hi, Isaiah. Thank you for letting us know of your concerns. Our pool hours are open from 10:30AM-8:30PM Monday-Friday as we now have a pool monitor on property to help cut down on unauthorized persons in the pool area. If you would like to offer some thoughts on what we can do better, we would love to hear about them! You can email us at vineyardhill@thewoodruffway.com or simply visit us in the Leasing Office. Thanks for continuing to be a great resident. We appreciate your feedback!
submitted by Jacquette S. - |Recommended: YesNew resident — Haven't moved in yet but I will say that the staff is very professional and very involved with in the community and wants all residents no matter what age to voice concerns and want new suggestions for community activities for all ages. I am so excited to move into my new place 😁😁😁😊😊😊😊😊😊.
response from property -Hello, Jacquette! Thank you for leaving us this fantastic review! We are excited for you to move in here!
submitted by APRIL R. - |Recommended: YesGreat place to live — Quiet safe place for a family
response from property -Hi, April! Thank you so much for leaving us a review. We are so glad that you are enjoying your home here at Vineyard Hill!
submitted by Kathryn T. - |Recommended: YesI enjoy living here very much. — Spacious apartments. Reasonable prices. Friendly staff. Maintenance responds quickly. Close to Kroger and other places.
response from property -Hi, Kathryn! Thank you for leaving us a great review! We enjoy having you here just as much as you enjoy living here!
submitted by KELSEY H. - |Recommended: YesIt’s nice — Living here is nice not too loud or anything but it takes maintenance a while to fix certain things.
submitted by Shadeed S. - |Recommended: NoNeeds improvement — The rent is steadily going up, yet the service is going down, so many things don't work, they took away the basketball court, my son plays basketball ams has nowhere to practice,
response from property -Thank you, Shadeed, for taking the time to leave us a review. Please contact the leasing office by emailing us at vineyardhill@thewoodruffway.com or come by to address all the concerns you are having with your apartment. We want to make your living experience as enjoyable as possible! We look forward to speaking with you!
submitted by Karen R. - |Recommended: YesOne of the best decisions I've made. — I can't you reiterate enough how much I've enjoyed living here at this apartment complex. Upon moving here I created a list of requirements that tailored to my dream apartment, and everything on my Dream Apartment list have been met with excellence. All that is missing is a Jacuzzi... Just joking πŸ˜‚ LOL. And icing on the cake the office staff as well as maintenance have been and still are AWESOME
submitted by Gena L. - |Recommended: YesGreat place to live — It's very quiet and kept very clean. Staff are very pleasant and professional and handle all issues in a timely manner.
submitted by Henry W. - |Recommended: YesA quiet community — A quiet family atmosphere..
response from property -Hi, Henry! We are so happy to have you here! Thank you for leaving us a review!
submitted by Jayden B. - |Recommended: YesReview — it has been a nice place to reside
submitted by Lavonda L. - |Recommended: YesGood Location — I would tell them about the fact. It is a townhome about convenience of nearby gas stations, schools, and restaurants. The property landscaping is maintained on a weekly basis.