Ratings & Reviews

Overall Rating

4(48 reviews)89.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Jenita H. - |Recommended: YesGREAT LIVING ENVIRONMENT — Nice place to live and raise an family. Safe ,Quiet no crime. Friendly staff and neighbors
response from property -Thank you for your review Jenita! We appreciate you as a resident and love having you!
submitted by Florizel G. - |Recommended: YesIt’s ok — The sewage plumbing system sucks. More maintenance workers should be hired in order to keep up with the housing occupants demands
submitted by Spencer W. - |Recommended: YesWe are loving the property — we have no problems
submitted by Cortesha R. - |Recommended: YesNice — I'm a new resident and I have no complaints
submitted by LaKesha L. - |Recommended: YesThanks — I just wanted to take a moment to thank the best maintenance man ever. Franklin is constantly going above and beyond to take care of the issues that me and my family have in our apartment. Words can’t express my gratitude and appreciation for his quick response time and positive attitude. Franklin’s kindness is contagious so if I haven’t told you lately . Thank you .. you are so appreciated.
response from property -Thank you so much for your review. We strive to provide excellent service. From the Vineyard Team
submitted by Juan E. - |Recommended: YesVineyard Hill review — Vineyard Hill has been so far a great place to live , Cindy in the office, was always very nice and understanding. The townhouses are very nice and spacious for a small family like mine. The patios are not too bad. I was surprised at how quiet it is. Neighbors really have not bothered me , although kids do hang out way to close to my cars and leave trash everywhere on my front patch of grass. It’s a pretty nice place to live and will be renewing , I hope this year can also be a great year
response from property -Thank you so much for your review! We are happy to have you here with us!
submitted by Elizabeth M. - |Recommended: YesOverall, I believe this will be a safe place to live. — So far, no issues.
response from property -Good evening Ms. Moore, We strive to take care of our Vineyard Hill family. Please refer a friend or family member and receive a referral. We look forward to 2020. Have a safe and Happy New Year. Cynthia Quick Community Manager 770-412-6400
submitted by Lilee M. - |Recommended: YesEverything is great — Great place to live
response from property -Good afternoon Ms. Mcneill, We look forward to razing the bar in 2020 in hopes of getting a 5 star review from you. Thank you for being part of our Vineyard Hill family. Have a safe and Happy New Year. Cynthia Quick Community Manager 770-412-6400
submitted by Jeane D. - |Recommended: YesIt's great I love it — It's a nice place to live. staff is nice. maintenance comes in timely manner, lawn is always done and it's peaceful
response from property -Good afternoon Ms. Davis, We are happy to have you as part of the Vineyard Hill family. We look forward to 2020 Cynthia Quick Community Manager 770-412-6400
submitted by Jeane D. - |Recommended: YesI love it here very nice place and I'm very happy
response from property -Good afternoon Ms.Davis, We are happy because you are happy. We love having you in our Vineyard Hill family. Have a safe and Happy New Year. see you in 2020 Cynthia Quick Community Manger 770-412-6400
submitted by Whitley S. - |Recommended: YesIt’s great — Overall it’s a great place of living
response from property -Wow! Thank you for the 5 Stars! It's always encouraging to hear from residents who let us know how we're doing! We appreciate your feedback!
submitted by Charles W. - |Recommended: YesIt's ok — That it's okay and sometimes quiet
response from property -Hi, Charles. Thank you for leaving us a review. We strive to make Vineyard Hill Apartments an enjoyable place to call home. If you would like to suggest any ideas that would make living here better than okay, we would love to hear them. We want to make this an excellent place for you and yours. Please visit us in the Leasing office or contact us with your suggestions at vineyardhill@thewoodruffway.com. Thank you for choosing Vineyard Hill Apartments as your home!
submitted by Henry T. - |Recommended: NoVery unprofessional and shows favoritism — nothing....management is very nick - picking
response from property -Thank you for leaving us a review. I am sorry to hear about your bad experience. We're normally known for our exceptional ability to provide an enjoyable atmosphere for all of our residents, and we regret that we missed the mark. If you would like to discuss your concerns further, please come and visit us in the Leasing Office. We would love to have the chance to turn your bad experience into a positive one. We look forward to speaking with you and working on making Vineyard Hill Apartments a better home for you and your family. Sincerely, Cindy & Cynthia
submitted by Daniel P. - |Recommended: NoNot fixing problems — They are nice but dont fix problems
response from property -Hi, Daniel. Thank you for leaving us a review. We regret to hear you have issues that have not been addressed. Please email at vineyardhill@thewoodruffway.com or come see us in the office so that we can listen to your concerns and work on correcting them! Thank you for giving us a chance to rectify any issues you are having! - Leasing Team
submitted by Isaiah P. - |Recommended: NoNeed pressure washing and cleaner windows and security at the pool. — You can never use the pool even though we pay for it, we’re punished for the actions of others. Not enough police patrol to crack down on thuggish looking people hanging around the picnic table and pool. Otherwise it’s a nice community.
response from property -Hi, Isaiah. Thank you for letting us know of your concerns. Our pool hours are open from 10:30AM-8:30PM Monday-Friday as we now have a pool monitor on property to help cut down on unauthorized persons in the pool area. If you would like to offer some thoughts on what we can do better, we would love to hear about them! You can email us at vineyardhill@thewoodruffway.com or simply visit us in the Leasing Office. Thanks for continuing to be a great resident. We appreciate your feedback!